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Before contacting us, please search through the most frequently asked questions below.

NEXUS Trusted Traveler Program FAQS (33)

It doesn’t matter what age your child is – they can be a newborn infant but if you want them to travel with you using the Nexus lane they must have a Nexus pass. If you are traveling by car all occupants must be Nexus pass holders in order for you to use the Nexus lane. Likewise you can only use Nexus at an airport if you hold a card. Your infant will be given his / her own Nexus pass. You must fill out a separate application form and he / she must attend the Nexus interview with you.

Yes. You can only cross the border in the vehicles registered with your Nexus application so if you have a new car you need to go to a Nexus Enrolment Center to update your information. Take the registration documents for the car with you.

FAST Trusted Traveler Program FAQS (14)

From the moment you submit your application form it takes around 1 to 3 months for it to be checked by US and Canada border control and law enforcement authorities. Once you are conditionally approved for the program you can schedule an interview at the location of your choice, some FAST enrolment centers have longer wait times than others. It then takes 7 to 10 days to get your card in the mail.

The program began after 9/11 as part of the US government’s effort to secure the United States borders without jeopardizing the flow of trade. Over 100,000 truckers now belong to the FAST program.


Immigration Visa & Travel Services


1608 S. Ashland Ave # 99553,
Chicago, IL 60608
(Do not send applications to our address! All forms must be electronically submitted by e-mail or fax!)

Phone: (877) 770 – 7096

Fax: (877) 770 – 7096



Terms and Conditions

Please refer to our terms and conditions before purchasing IVT services. By clicking the download link and paying the PayPal fees, you are agreeing to purchase a download pack or application form service from IVT. IVT is not a US government agency or related to any US government agency. IVT is not involved in the processing of your US visa, trusted traveler program or passport. The PayPal fee you are agreeing to is the fee for IVT’s services as a private entity. There may be additional government fees to pay for the services you are downloading – these fees are explained on this webpage and within the application packs when you click the ‘Download Application’ button. We issue refunds under specific conditions. Check the Terms and Conditions page for more details. Please email us at with your refund request. IVT is not accountable for any information given in the application pack, nor are we liable for any omissions or errors. The maximum liability for any circumstance will not exceed the purchase price.