Before contacting us, please search through the most frequently asked questions below.
FAST Trusted Traveler Program FAQS (14)
There are two ways you can get a FAST pass. You can apply for FAST online with the government site known as GOES or you can download the simplified version of the FAST application form and we will file it on your behalf. If you file online with the government you must ensure that you understand and answer all of the questions and that you provide detailed information, which can be supported by documents at your FAST interview.
Yes you can reapply as many times as you wish but you must allow a full 90 days to elapse from the date printed on your denial letter. You should address the reasons why you were denied in the first place; if you have a criminal record you should get either a US waiver of admissibility or a Canadian pardon or in some cases both before you reapply. IVT offer a 50% discount off our standard filing fee for FAST denials providing you can give us your GOES ID and password. Click here to take advantage of this offer.
NEXUS Trusted Traveler Program FAQS (33)
The process of setting up a new PayPal account is very easy and quick. Please follow the steps:
1. Go to our website and click the service you’re interested in:
2. On the service page, click the the blue Payment button. A new PayPal page will open.
3. On the right side of the screen click the “Create a new PayPal account”.
4. Fill in your personal and credit card details and click “Agree and create account” at the bottom.
5. You’re done. Once inside your account, please follow the instructions to complete the payment.
Once your information has been submitted to the Canadian and US border authorities your details will be checked by law enforcement agencies in both countries. The information is also checked for accuracy and completeness against numerous other government databases to ensure that you really are the person you say you are on the application form. If you fit the Nexus requirements your application is conditionally approved and you must schedule an interview at one of the Nexus interview centers. IVT can help you submit an accurate and detailed application form and schedule your interview for you. Click here to get started.
Immigration Visa & Travel Services
1608 S. Ashland Ave # 99553,
Chicago, IL 60608
(Do not send applications to our office! All forms must be electronically submitted by e-mail or fax!)
IVT Customer Service Agents:
Dolores Green, Lucy Johnson
IVT Border Crossing Agents:
Ruth Logan, Olga Romanova, Pedro Ramon Pousada
IVT Visa Application and Appointment Specialists:
Silvia Kachinski, Aardash Shiva
Terms and Conditions
Please refer to our terms and conditions before purchasing IVT services. By clicking the download link and paying the PayPal fees, you are agreeing to purchase a download pack or application form service from IVT. IVT is not a US government agency or related to any US government agency. IVT is not involved in the processing of your US visa, trusted traveler program or passport. The PayPal fee you are agreeing to is the fee for IVT’s services as a private company. There may be additional government fees to pay for the services you are downloading – these fees are explained on this webpage and within the application packs when you click the ‘Download Application’ button. We issue refunds under specific conditions. Check the Terms and Conditions page for more details. Please email us at firstname.lastname@example.org with your refund request. IVT is not accountable for any information given in the application pack, nor are we liable for any omissions or errors. The maximum liability for any circumstance will not exceed the purchase price.