Before contacting us, please search through the most frequently asked questions below.
FAST Trusted Traveler Program FAQS (14)
The speed pass is called FAST card, which stands for ‘Free And Secure Trade.’ It is issued to low risk truckers who apply to join the FAST program. It allows truckers to cross from Canada into the United States and Mexico by using dedicated FAST lanes. Truck drivers who hold the card have less customs and immigration paperwork to contend with and do not have to wait in line at the border.
NEXUS Trusted Traveler Program FAQS (33)
You can print off a Nexus application form here and fill it in by hand. The form is a simplified version of the online form and much better for those people who hate online forms.
We receive thousands of applications every week. If you would like us to prioritize your paperwork, please use the Premium Service and we will ensure that your information is submitted to CBP with a priority over the regular applicants. It may take between 1 and 3 months to receive a decision on your eligibility as a Trusted Traveler. Once you receive a decision you must book and attend a compulsory interview in order to complete the process. Premium applications are prioritized within the IVT system over Regular applications to ensure a faster decision regarding your suitability as a Trusted Traveler.
Immigration Visa & Travel Services
1608 S. Ashland Ave # 99553,
Chicago, IL 60608
(Do not send applications to our office! All forms must be electronically submitted by e-mail or fax!)
IVT Customer Service Agents:
Dolores Green, Lucy Johnson
IVT Border Crossing Agents:
Ruth Logan, Olga Romanova, Pedro Ramon Pousada
IVT Visa Application and Appointment Specialists:
Silvia Kachinski, Aardash Shiva
Terms and Conditions
Please refer to our terms and conditions before purchasing IVT services. By clicking the download link and paying the PayPal fees, you are agreeing to purchase a download pack or application form service from IVT. IVT is not a US government agency or related to any US government agency. IVT is not involved in the processing of your US visa, trusted traveler program or passport. The PayPal fee you are agreeing to is the fee for IVT’s services as a private company. There may be additional government fees to pay for the services you are downloading – these fees are explained on this webpage and within the application packs when you click the ‘Download Application’ button. We issue refunds under specific conditions. Check the Terms and Conditions page for more details. Please email us at firstname.lastname@example.org with your refund request. IVT is not accountable for any information given in the application pack, nor are we liable for any omissions or errors. The maximum liability for any circumstance will not exceed the purchase price.