Before contacting us, please search through the most frequently asked questions below.
FAST Trusted Traveler Program FAQS (14)
It is valid for 5 years from the date of issue after which time it must be renewed. You can renew FAST pass by applying online through the government enrolment system known as GOES. You will have to submit a new application and the process is exactly the same as if you were a first time applicant. If you need a simplified version of the government FAST application form you can use IVT’s services.
From the moment you submit your application form it takes around 1 to 3 months for it to be checked by US and Canada border control and law enforcement authorities. Once you are conditionally approved for the program you can schedule an interview at the location of your choice, some FAST enrolment centers have longer wait times than others. It then takes 7 to 10 days to get your card in the mail.
NEXUS Trusted Traveler Program FAQS (33)
No. Every member of the family must fill out a separate application form because Customs and Border Protection need to perform separate background and security checks on each person.
NEXUS cards are given to low risk travelers, whose personal data has been subject to numerous checks by both US and Canada border officials and law enforcement agencies. These trusted travelers have undergone a Nexus interview with officers from Canada Border Services Agency and their US equivalent. If you are a permanent resident or citizen of Canada you can apply for a NEXUS pass today. Click here to read the full list of Nexus requirements.
Immigration Visa & Travel Services
1608 S. Ashland Ave # 99553,
Chicago, IL 60608
(Do not send applications to our office! All forms must be electronically submitted by e-mail or fax!)
IVT Customer Service Agents:
Dolores Green, Lucy Johnson
IVT Border Crossing Agents:
Ruth Logan, Olga Romanova, Pedro Ramon Pousada
IVT Visa Application and Appointment Specialists:
Silvia Kachinski, Aardash Shiva
Terms and Conditions
Please refer to our terms and conditions before purchasing IVT services. By clicking the download link and paying the PayPal fees, you are agreeing to purchase a download pack or application form service from IVT. IVT is not a US government agency or related to any US government agency. IVT is not involved in the processing of your US visa, trusted traveler program or passport. The PayPal fee you are agreeing to is the fee for IVT’s services as a private company. There may be additional government fees to pay for the services you are downloading – these fees are explained on this webpage and within the application packs when you click the ‘Download Application’ button. We issue refunds under specific conditions. Check the Terms and Conditions page for more details. Please email us at firstname.lastname@example.org with your refund request. IVT is not accountable for any information given in the application pack, nor are we liable for any omissions or errors. The maximum liability for any circumstance will not exceed the purchase price.