Trusted Traveler FAQS

NEXUS Trusted Traveler Program FAQS (33)

Yes, this is not a problem if one person fills out multiple applications. If you file with IVT you do not have to fill out every section of the application for every family member e.g. if you all live at the same address. If you apply online using the GOES system you will have to make a separate application for each family member and fill out every section – the average time spent filling out an online Nexus application is 1.5 hours so if there are quite a few of you it could very time consuming doing it yourself.


You must update all contact details as well as any amendments or changes to your documentation e.g. new passport, driver’s license, permanent resident cards etc. If you receive a criminal conviction (other than a traffic violation) you must also inform Nexus. You can do this by calling in to one of the Enrolment Centers.


No. Every member of the family must fill out a separate application form because Customs and Border Protection need to perform separate background and security checks on each person.


NEXUS cards are given to low risk travelers, whose personal data has been subject to numerous checks by both US and Canada border officials and law enforcement agencies.  These trusted travelers have undergone a Nexus interview with officers from Canada Border Services Agency and their US equivalent. If you are a permanent resident or citizen of Canada you can apply for a NEXUS pass today. Click here to read the full list of Nexus requirements.


It doesn’t matter what age your child is – they can be a newborn infant but if you want them to travel with you using the Nexus lane they must have a Nexus pass. If you are traveling by car all occupants must be Nexus pass holders in order for you to use the Nexus lane. Likewise you can only use Nexus at an airport if you hold a card. Your infant will be given his / her own Nexus pass. You must fill out a separate application form and he / she must attend the Nexus interview with you.


Yes. You can only cross the border in the vehicles registered with your Nexus application so if you have a new car you need to go to a Nexus Enrolment Center to update your information. Take the registration documents for the car with you.


IVT have  many people applying for a NEXUS card with a conviction. Some of them got approved right away, others got denied and objected to the denial with the Ombudsman asking for a review of their application. There is always a risk. It’s up to you to decide if you want to take the risk. If you apply with us we’ll make sure that your NEXUS card application is properly filled and all requirements are met. 


This is another term used for the Canada Nexus travel pass issued by the Canadian and US customs and border protection. It is issued to low risk travelers known as ‘trusted travelers’ because they have no criminal or immigration record and they qualify for the Nexus program in terms of their residence or citizenship status in Canada. Click here to read the full list of Nexus requirements.


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Once your information has been submitted to the Canadian and US border authorities your details will be checked by law enforcement agencies in both countries. The information is also checked for accuracy and completeness against numerous other government databases to ensure that you really are the person you say you are on the application form. If you fit the Nexus requirements your application is conditionally approved and you must schedule an interview at one of the Nexus interview centers. IVT can help you submit an accurate and detailed application form and schedule your interview for you. Click here to get started.


FAST Trusted Traveler Program FAQS (14)

Your FAST interview will take place at one of the FAST enrolment centers. You can choose the location that best suits you.


It is valid for 5 years from the date of issue after which time it must be renewed. You can renew FAST pass by applying online through the government enrolment system known as GOES. You will have to submit a new application and the process is exactly the same as if you were a first time applicant. If you need a simplified version of the government FAST application form you can use IVT’s services.


From the moment you submit your application form it takes around 1 to 3 months for it to be checked by US and Canada border control and law enforcement authorities. Once you are conditionally approved for the program you can schedule an interview at the location of your choice, some FAST enrolment centers have longer wait times than others. It then takes 7 to 10 days to get your card in the mail.


The program began after 9/11 as part of the US government’s effort to secure the United States borders without jeopardizing the flow of trade. Over 100,000 truckers now belong to the FAST program.


There are two ways you can get a FAST pass. You can apply for FAST online with the government site known as GOES or you can download the simplified version of the FAST application form and we will file it on your behalf. If you file online with the government you must ensure that you understand and answer all of the questions and that you provide detailed information, which can be supported by documents at your FAST interview.


Yes you can reapply as many times as you wish but you must allow a full 90 days to elapse from the date printed on your denial letter. You should address the reasons why you were denied in the first place; if you have a criminal record you should get either a US waiver of admissibility or a Canadian pardon or in some cases both before you reapply. IVT offer a 50% discount off our standard filing fee for FAST denials providing you can give us your GOES ID and password. Click here to take advantage of this offer.


You can print off a FAST application form here and fill it in by hand. The form is a simplified version of the online form and much better for those people who hate online forms.


If you applied for your FAST pass using our services we will schedule your FAST appointment for you at a time and date convenient for you. If you registered for FAST online using the GOES enrolment system you must schedule your interview yourself once you have been conditionally approved. You have to keep checking in to your GOES account to see if your status has been changed and you must be PC literate in order to use the system.


This lane can only be used by truck drivers who hold a FAST pass. It allows them to cross the border quickly without long queues and lots of questions at customs and immigration. The equivalent lane for passenger vehicles is the NEXUS lane in the North and the SENTRI lane in the South.


The speed pass is called FAST card, which stands for ‘Free And Secure Trade.’ It is issued to low risk truckers who apply to join the FAST program. It allows truckers to cross from Canada into the United States and Mexico by using dedicated FAST lanes. Truck drivers who hold the card have less customs and immigration paperwork to contend with and do not have to wait in line at the border.


IVT does not guarantee approval for any Trusted Traveler program. Inaccurate or incomplete NEXUS pass application forms are automatically denied access to the NEXUS cards program.

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