Can I get a refund; I do not want to apply for a Nexus card?

You can get a refund from IVT if you have not submitted your application form or if you have just made the PayPal transaction and then changed your mind. If you have submitted an application form and you have received an email from us saying that it has been submitted we cannot refund your fee. If you would like a refund and have not yet received the ‘Application Submitted’ email, please email us at

Category: NEXUS Trusted Traveler Program FAQS

← Trusted Traveler FAQS

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